Refund Policy

Allen Cavapoo Pups Refund and Return Policy

Our Enduring Commitment to Every Puppy We Raise

Welcoming a Cavapoo puppy into your family should mark the beginning of years filled with companionship, laughter, and unconditional love. At Allen Cavapoo Pups, we pour tremendous care into every aspect of puppy development—from genetic health testing and veterinary care to socialization, training foundations, and emotional preparation. Each puppy receives individualized attention designed to create confident, well-balanced companions ready to thrive in their forever homes.

Yet we acknowledge a fundamental truth: life rarely unfolds according to plan, and even the most carefully considered decisions can encounter unexpected obstacles.

Our responsibility to the puppies we bring into this world doesn’t conclude when they leave our care—it continues throughout their entire lives. This comprehensive policy reflects our unwavering dedication to ensuring no Allen Cavapoo Pups dog ever faces an uncertain future.

🏡 What We Provide Before Your Puppy Comes Home

Understanding our refund and return policy begins with recognizing the foundation we build for every puppy:

Comprehensive Development Program

• Constant human interaction and gentle handling from birth
• Structured socialization with diverse people, sounds, and experiences
• Introduction to basic crate training and housetraining concepts
• Exposure to children, household activities, and normal daily routines
• Interaction with other well-socialized dogs
• Individual temperament assessment and personality profiling
• Premium nutrition and complete veterinary protocols

Health and Wellness Foundation

• Multiple veterinary examinations by licensed professionals
• Age-appropriate vaccination series
• Comprehensive deworming treatments
• Genetic health screening of all parent dogs
• Complete medical documentation

Every Cavapoo leaves our home physically healthy, temperamentally sound, and thoroughly prepared for successful integration into family life. Despite this extensive preparation, we understand that circumstances sometimes arise that make keeping your puppy challenging or impossible.

⏰ 72-Hour Initial Adjustment Window

We want your transition to Cavapoo ownership to feel right from the very beginning. During the first 72 hours after your puppy arrives home, we provide flexibility should you determine the match isn’t ideal.

Exchange Program for Better Compatibility

Sometimes a puppy’s individual personality, energy level, or temperament doesn’t align with your family’s specific needs or lifestyle, despite everyone’s best intentions.

If This Occurs:

Within 72 hours of your puppy’s arrival, contact us to discuss your concerns and observations. We’ll work collaboratively to understand what would constitute a better match for your particular situation.

Available Solutions:

• Exchange your current puppy for a different Cavapoo from our available or upcoming litters whose temperament better matches your requirements
• Selection based on mutually agreed-upon characteristics (energy level, size, personality traits)
• Exchange limited to puppies of equal or lesser value than your original purchase

Requirements for Exchange:

• Immediate notification within the 72-hour window
• Professional veterinary examination completed within 48 hours of arrival (documentation required)
• Puppy returned in equivalent health condition as at placement
• All original documentation, health records, and provided items included
• Puppy must show no signs of illness, injury, or neglect

This provision exists to ensure both you and your Cavapoo find the appropriate match for long-term happiness and compatibility.

Refund Consideration

If exchanging for a different puppy doesn’t address your situation, we may consider a partial refund based on individual circumstances and specific factors.

Refund Parameters:

Eligibility Requirements:

• Request submitted within 72 hours of puppy arrival
• Veterinary wellness examination completed within 48 hours (documentation required)
• Puppy returned in good health matching condition at placement
• All original paperwork, health records, and registration documents provided

Refund Calculation: Refund amounts typically range from 50-70% of the original purchase price, determined by evaluating:

• Specific circumstances necessitating the return
• Puppy’s current age and developmental stage
• Veterinary examination findings
• Promptness of notification
• Condition of puppy upon return

Non-Refundable Expenses: The following costs cannot be refunded under any circumstances:

• Transportation or delivery fees (ground transport, flight escort services)
• Veterinary health certificates and examinations
• Microchip registration and enrollment fees
• Administrative processing and documentation fees
• Breeding rights or co-ownership arrangements

Important Limitation: Refund considerations apply exclusively during the 72-hour adjustment period. After this window closes, all purchases become final with no refund available. However, our lifetime return commitment remains fully in effect regardless of timeframe.

We evaluate each situation individually, approaching every case with fairness, understanding, and recognition that circumstances differ. Our goal is finding solutions that prioritize the puppy’s welfare while acknowledging the reality of your situation.

🌟 Lifetime Return Guarantee—Our Sacred Promise

This represents the foundation of our ethical breeding philosophy and our most significant commitment:

No Allen Cavapoo Pups dog will ever enter a shelter system, face abandonment, or experience homelessness.

Regardless of how much time has passed—whether six weeks, six years, or sixteen years after placement—if you cannot continue caring for your Cavapoo, we will intervene.

Our Unconditional Lifetime Promise:

We Guarantee to:

• Accept your Cavapoo back into our care at any age, under any circumstances
• Provide immediate sanctuary in our home with attentive, loving care
• Conduct complete veterinary evaluation and address any health needs
• Coordinate transportation logistics when necessary (distance-based fees may apply)
• Carefully screen and place your dog with a new, thoroughly vetted family when appropriate
• Provide transition updates if you desire continued connection

No Judgment. No Exceptions. No Dog Left Behind.

Life brings unexpected challenges: serious illness, financial devastation, housing crises, family dissolution, military deployment, or simply the honest recognition that you cannot provide the quality of life your dog deserves. Whatever your reason, whatever your timeline, we will be there.

This commitment is absolute, non-negotiable, and extends throughout your dog’s entire lifetime.

📝 Step-by-Step Return Process

Should you need to return your Cavapoo at any point in their life, we’ve established a clear, compassionate process:

Step One: Initial Contact

Reach out immediately once you recognize that return may be necessary. Early communication enables us to prepare appropriately and provide optimal support during this difficult transition.

Contact Methods:

• Direct phone call for immediate discussion
• Text message for quick initial notification
• Email for detailed explanation of circumstances

The sooner we know, the better we can assist both you and your dog.

Step Two: Honest Discussion

Share your complete situation without fear of criticism or judgment. We need comprehensive understanding to best support the transition and prepare for your dog’s specific needs.

Information That Helps:

• Circumstances necessitating the return
• Your dog’s current health status and any medical conditions
• Behavioral characteristics, training level, and temperament observations
• Daily routine, dietary preferences, and environmental adaptations
• Any special needs or accommodations

Step Three: Medical Documentation

Provide current veterinary records demonstrating:

• Recent wellness examination (preferably within the past 30 days)
• Complete vaccination history and upcoming due dates
• Records of any medical conditions, treatments, or medications
• Spay/neuter status and dates if applicable
• Behavioral notes from veterinary visits

If your dog hasn’t received veterinary care recently, we may require a current examination before accepting return to ensure we can provide appropriate care immediately.

Step Four: Logistics Coordination

We’ll work together to arrange practical details:

Transportation Options:

• Personal delivery to our location (preferred when feasible)
• Professional pet transport services for distance returns (costs calculated based on location and distance)
• Coordination of timing convenient for your schedule and our capacity

Transition Items:

• Favorite toys, bedding, or comfort items with familiar scents
• Current food supply to ease dietary transition
• Any special equipment (crates, bowls, grooming tools)
• Written notes about routines, preferences, and personality quirks

Step Five: Ongoing Care in Our Home

Upon arrival, your former companion receives:

Immediate Attention:

• Complete veterinary assessment addressing any health concerns
• Comfortable, quiet space for decompression and adjustment
• Emotional support and patient, gentle handling
• Behavioral evaluation and training if needed
• Time to adapt to changed circumstances

Future Planning:

• Careful screening of potential adopters using our rigorous standards
• Placement only with families who match the dog’s specific needs
• Continued monitoring after placement to ensure successful transition

Step Six: Closure Options

Families respond differently to separation. We respect your preferences:

• Regular updates on adjustment and wellbeing if desired
• Photos and progress reports during transition period
• Final confirmation of successful placement in new home
• Complete disconnection if you prefer not to remain informed

Your emotional needs matter, and we’ll honor whatever approach provides you peace.

💙 You Remain Welcome

Returning your Cavapoo doesn’t erase your connection to Allen Cavapoo Pups or reflect personal failure. Making the difficult decision to rehome a beloved pet often demonstrates tremendous love and responsibility—recognizing you cannot provide what they need takes courage.

We Remain Available For:

• Supportive conversations without criticism or shame
• Guidance about future pet ownership when you’re ready
• References and recommendations for dog ownership resources
• Recognition of your responsible decision-making
• Continued membership in our extended family

Return doesn’t mean rejection. Our relationship simply transforms into a different form.

⚖️ Essential Terms and Limitations

No Refunds Beyond 72 Hours

After the initial 72-hour adjustment window expires, all sales become final and non-refundable. However, this limitation doesn’t affect our lifetime return guarantee—we will always accept your Cavapoo back into our care regardless of age or timeframe.

Health Guarantee Independence

Our health guarantee covering genetic and congenital conditions operates as a separate policy from this refund and return policy. Warranty claims for covered health conditions are addressed according to specific health guarantee terms and conditions.

Original Purchaser Limitation

This policy applies exclusively to the original purchaser documented on the purchase contract. If you privately rehome your Cavapoo to another individual or family, these guarantees do not transfer to subsequent owners. We strongly discourage private rehoming and encourage you to contact us instead.

Good Faith Care Requirement

These policies assume you’ve provided reasonable, humane care including appropriate veterinary attention, proper nutrition, and safe living conditions. Evidence of neglect, abuse, or willful mistreatment voids all guarantees and may result in legal action and animal welfare authorities involvement.

Mandatory Documentation

All returns require complete submission of:

• Original signed purchase contract and agreement
• Comprehensive veterinary medical records
• Current microchip information and registration details
• Honest, thorough disclosure of any behavioral issues, health conditions, or special needs
• Photographic documentation if injuries or health issues present

🌟 The Philosophy Behind Our Policy

At Allen Cavapoo Pups, breeding represents far more than a business venture—it embodies a profound ethical responsibility. Each puppy represents a living being whose wellbeing depends on the choices we make and the accountability we maintain.

Why This Commitment Matters:

We deliberately choose to bring these lives into existence, which means we choose to remain responsible for their welfare from birth through their final days. That responsibility doesn’t diminish when ownership transfers or time passes. It endures.

Our Breeding Philosophy Requires:

• Lifetime accountability for every life we create
• Prioritizing animal welfare above financial considerations
• Preventing shelter surrender and abandonment
• Maintaining relationship with puppy families through all circumstances
• Creating safety nets that protect vulnerable animals

This comprehensive return policy isn’t merely good business practice—it’s our ethical obligation and moral imperative.

We refuse to contribute to pet overpopulation, shelter overcrowding, or animal homelessness. Every Allen Cavapoo Pups dog deserves security throughout their entire life, and we guarantee that security through this binding commitment.

📞 Facing a Difficult Decision?

If you’re struggling with challenges, experiencing uncertainty, or considering your Cavapoo’s future, we encourage immediate communication:

Contact Us For:

• Confidential discussion about your current circumstances
• Problem-solving assistance for behavioral or training challenges
• Resource connections that might enable you to keep your dog
• Information about the return process and what to expect
• Emotional support during difficult decision-making

Sometimes conversation reveals solutions you hadn’t considered—training resources, temporary fostering arrangements, or management strategies. Other times, the most loving choice involves letting go. Whatever your situation, we’re here to listen without judgment and help without criticism.

You’re not alone in this decision.

✨ Policy Summary

During First 72 Hours:

• Exchange option for better-matched puppy available
• Partial refund consideration (50-70% of purchase price)
• Veterinary examination required within 48 hours
• Immediate notification mandatory

After 72 Hours:

• All sales final—no refunds available
• Lifetime return guarantee remains permanently active
• We accept your Cavapoo back at any age

Throughout Your Dog’s Life:

• Unconditional acceptance back into our care
• Safe, careful rehoming with screened families
• Absolute guarantee against shelter surrender or abandonment
• No Allen Cavapoo Pups dog ever faces homelessness

Allen Cavapoo Pups A Lifetime of Accountability, Compassion, and Unwavering Support 🐾

Because ethical breeding means standing behind every life we create—from their first breath to their last day.

Questions About Our Policy or Need Guidance?

Contact us anytime. We’re here to support you, assist your decision-making, and ensure your Cavapoo’s wellbeing remains protected.

Your peace of mind and your dog’s future security are our unwavering priorities.